Terms and Conditions

Last Updated: 3rd March, 2026

Welcome to EDU NOVA ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of the EDU Nova website, mobile application, and related services (collectively referred to as the "Platform").

By creating an account, accessing, or using the Platform, you agree to comply with and be legally bound by these Terms. If you do not agree with these Terms, you must not use the Platform.


1. Eligibility

To use the Platform, you must:

  • Be at least 10 years old or the minimum age required under applicable laws.
  • Provide accurate and complete registration information.
  • Maintain the confidentiality of your account credentials.

Users under the age of 18 must use the Platform under the supervision of a parent or legal guardian.


2. User Account

To access most features, users must create an account.

You agree to:

  • Provide accurate and current information.
  • Keep your login credentials secure.
  • Accept responsibility for activities that occur under your account.

The Platform reserves the right to suspend or terminate accounts if false information, suspicious activity, or violation of these Terms is detected.


3. Class Packages and Course Access

The Platform offers Class Packages that provide access to educational content.

A Class Package may include:

  • Courses
  • Chapters
  • Topics
  • Video lectures
  • Reading materials
  • Graded tests
  • Mock tests
  • Live streaming classes

Each course may be structured as:

Class Package └── Courses └── Chapters └── Topics ├── Video Lectures └── Documents / Study Material

Access to course content is granted only after successful purchase of the respective Class Package.

Access duration may be limited depending on the package purchased.


4. Digital Content Protection (DRM)

All educational materials available on the Platform are protected by Digital Rights Management (DRM) technologies.

Users are strictly prohibited from:

  • Downloading protected videos or study materials
  • Taking screenshots of course content
  • Screen recording video lectures
  • Copying, redistributing, or sharing study materials
  • Uploading course materials to external platforms
  • Sharing login credentials with others

Violation of these rules may result in:

  • Immediate account suspension or termination
  • Permanent removal of course access
  • Possible legal action for intellectual property infringement

5. Payments and Purchases

Users may purchase:

  • Class Packages (digital learning content)
  • Physical Notes or Books

Payments can be made through the payment methods provided on the Platform.

All payments must be completed through authorized payment gateways integrated with the Platform.


6. No Refund Policy

All purchases made on the Platform are final and non-refundable.

This includes:

  • Class Packages
  • Courses
  • Digital learning content

Users are encouraged to review demo videos, course descriptions, and package details before making a purchase.

Refunds will only be considered in exceptional circumstances required by applicable law.


7. Demo Content

The Platform may provide demo videos or preview materials to allow users to evaluate courses before purchasing.

Demo content is provided for informational purposes only and may not represent the complete course experience.


8. Physical Products (Notes / Books)

The Platform may offer physical study materials, including books and printed notes.

For physical product purchases:

  • Delivery timelines may vary depending on location.
  • Shipping fees may apply.
  • The Platform is not responsible for delays caused by shipping partners.

Damaged or incorrect products must be reported within 7 days of delivery.


9. Tests and Assessments

The Platform may offer:

  • Graded tests
  • Mock tests
  • Practice assessments

These tests are designed to assist learning and evaluate progress.

The Platform does not guarantee academic results, exam success, or certifications unless explicitly stated.


10. Rewards and Points System

Users may earn Reward Points through activities such as:

  • Completing courses
  • Completing tests
  • Daily login bonuses
  • Platform participation

Reward points:

  • May be used for discounts on eligible purchases
  • Cannot be exchanged for cash
  • May expire or change according to platform policies

The Platform reserves the right to modify or discontinue the rewards system at any time.


11. Learning Progress Tracking

The Platform may provide tools to track:

  • Course completion
  • Test scores
  • Learning progress
  • Activity history

This information is provided for educational insights only and should not be considered official academic records.


12. Intellectual Property

All content available on the Platform including:

  • Videos
  • Course materials
  • Documents
  • Graphics
  • Software
  • Platform design

are the exclusive intellectual property of EDU NOVA or its content providers.

Unauthorized use, reproduction, distribution, or modification of any material is strictly prohibited.


13. Prohibited Conduct

Users agree not to:

  • Violate any applicable laws
  • Attempt to bypass DRM protections
  • Hack, exploit, or interfere with the Platform
  • Share pirated or unauthorized course materials
  • Use automated tools to scrape or copy content

Any violation may lead to immediate termination of access.


14. Platform Availability

While we strive to ensure continuous service, the Platform may experience:

  • Scheduled maintenance
  • Technical issues
  • Service interruptions

The Company is not liable for temporary downtime or service disruptions.


15. Limitation of Liability

To the fullest extent permitted by law, EDU NOVA shall not be liable for:

  • Any indirect or consequential damages
  • Loss of data
  • Loss of academic opportunities
  • Service interruptions
  • Unauthorized access to accounts caused by user negligence

16. Termination of Access

We reserve the right to suspend or terminate user accounts if:

  • These Terms are violated
  • Fraudulent activity is detected
  • DRM protections are bypassed
  • Platform misuse occurs

Termination may occur without prior notice.


17. Changes to Terms

The Company may update or modify these Terms at any time.

Updated versions will be posted on the Platform with a revised "Last Updated" date.

Continued use of the Platform after changes indicates acceptance of the updated Terms.


18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Papum Pare, Arunachal Pradesh.


19. Contact Information

If you have questions about these Terms, you may contact us at:

Email: Edunovaap@gmail.com Company: EDU NOVA Address: M/S Takey Ku Enterprise, Opposite Agriculture Office, Near Tangerine's Café, D-Sector, Naharlagun, Papum Pare, Arunachal Pradesh, 791110